It’s all very well having a Facebook page bulging at the seams with “Likes”, but what does the brand do to keep those people coming back for more? Keeping informed about special offers may drive many to “Like” the brand,…Read More
Source: http://25.media.tumblr.com/tumblr_lcvdrw8VM61qbpky8o1_500.jpg A customer comes into your flagship store, walks up to a member of staff and says that they’re having a problem with their latest purchase. It’s faulty and they want a refund. Does the employee: a. Acknowledge…Read More
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- How can we limit our exposure to social media negativity?
- Avoiding groupthink
- Writing is a process, not a task
- Emerging tech and its impact on businesses and PR teams
- Why brands need to focus on advocacy through action
- Avoiding a culture of toxic positivity
- Creating copy that connects with your personal brand
- What can we do when everything’s a struggle?
- Supporting continued learning and development
- Want to monitor your employees? Guess what, you’re the problem!