Month: December 2012

November in brand #fail: from major PR crises to thoughtless tweeting

folder_openBrands, Crisis Management,
turned_in_not#FAIL, , reputation management, ,
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This month, we look at coffee, planes, shopping and…bum parties?! Would you like corporation tax with that? Starbucks found itself  in hot water this November (along with Amazon and Google), after the companies were invited to be grilled by the…
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